Resicert delivers property inspections at volume across Australia. Every inspection is a chain: booking, scheduling, the inspection itself, the report, the follow-up — and every link used to need a push.
The challenge
High volume plus manual coordination is a recipe for dropped balls. Inspectors, customers and office staff were all part-time human schedulers.
What we built
- Booking-to-schedule automation that assigns and confirms inspections without back-and-forth
- Automated report handling and delivery the moment an inspection is completed
- Follow-up workflows that keep customers informed at every step
The result
The chain runs itself; the people do the inspecting. Fewer dropped handoffs, faster report turnaround, and an office team that coordinates by exception rather than by default.
